Remote Member Engagement Specialist I

Premera Blue Cross; Little Rock (AR); Remote; USD 54,000 - 99,000; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401K employer match

Pension plan

Job summary

Premera Blue Cross is hiring for a Member Engagement Consultant I in a telecommuter role. You will support the implementation of member engagement strategies and collaborate with cross-functional teams to plan, analyze, and launch initiatives that align with business objectives.

The position emphasizes project coordination, communications, and analytics, with emphasis on healthcare industry knowledge and strong MS Office and project-management skills.

Qualifications

• Bachelor's degree or 3 years of relevant business experience.
• 2 years of experience supporting projects, programs, or business initiatives.
• Experience with MS Office products and project management tools is preferred.

Responsibilities

• Collaborate with team members on assigned projects and support timely completion of tasks.
• Support project planning by identifying trends, analyzing information, monitoring compliance, and recommending improvements.
• Coordinate development and delivery of internal and external project communications and collateral throughout the project lifecycle.
• Communicate project updates and contribute ideas for program improvements.
• Create and distribute ongoing communications capturing performance and progress of member engagement initiatives.
• Provide accurate project information for committees and related initiatives.
• Provide peak-load support and back-up as needed; complete special projects and other duties as assigned.

Skills

Microsoft Office

Project management

Analytical thinking

Communication skills

Independent working

Team collaboration

Confidentiality

Education

Bachelor's degree

Tools

MS Project

Visio

Job description

Premera Blue Cross is hiring for a Member Engagement Consultant I in a telecommuter role. You will support the implementation of member engagement strategies and collaborate with cross-functional teams to plan, analyze, and launch initiatives that align with business objectives.

The position emphasizes project coordination, communications, and analytics, with emphasis on healthcare industry knowledge and strong MS Office and project-management skills.