Remote Member Engagement Specialist I

Premera Blue Cross; Portland (ME); Remote; USD 54,000 - 87,000; Full time

Benefits offered by this job

Free on-site parking

Tuition assistance

Wellness resources

Employee recognition program

Job summary

Premera Blue Cross is seeking a Member Engagement Consultant I to support the implementation of member engagement strategies and initiatives across cross-functional teams. The role is a telecommuter position designed to align campaigns with business objectives.

You will contribute to planning, analysis, communications, and the launch of initiatives, while leveraging strong MS Office and project-management skills in a healthcare context.

Qualifications

• Bachelor’s degree or three (3) years of relevant business experience.
• Two (2) years of experience supporting projects, programs, or business initiatives.
• Experience in the health care industry is preferred.
• Two (2) years of member engagement, member experience, customer engagement, or related experience.

Responsibilities

• Collaborate with team members on assigned projects, supporting effective implementation and timely completion of tasks.
• Support project planning and processes by identifying trends, analyzing information, monitoring compliance, and contributing to recommendations.
• Coordinate the development and delivery of internal and external project communications and collateral throughout the project lifecycle.
• Communicate project updates and contribute ideas and recommendations for program improvement.
• Create and distribute ongoing communications capturing performance and progress related to member engagement initiatives.
• Provide accurate and timely project information for committees, project teams, and related initiatives.
• Provide peak-load support and backup as needed; complete special projects and other duties as assigned.

Skills

MS Office

Communication

Project management

Independent work

Education

Bachelor’s degree

Tools

MS Project

Visio

Job description

Premera Blue Cross is seeking a Member Engagement Consultant I to support the implementation of member engagement strategies and initiatives across cross-functional teams. The role is a telecommuter position designed to align campaigns with business objectives.

You will contribute to planning, analysis, communications, and the launch of initiatives, while leveraging strong MS Office and project-management skills in a healthcare context.