Remote Member Engagement Specialist I

Premera Blue Cross; Sacramento (CA); Remoto; USD 54.000 - 87.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, vision, dental coverage

401K + pension plan

Wellness programs

Paid time off

Tuition assistance

On-site parking

Fitness & well-being center

Employee recognition

Descrizione del lavoro

Premera Blue Cross is hiring for a Member Engagement Consultant I in a Telecommuter capacity. The role supports the implementation of engagement strategies, coordinating cross-functional teams to plan, analyze, communicate, and launch initiatives.

Responsibilities include planning, trend analysis, stakeholder communications, and progress reporting. Requires a Bachelor's degree or 3 years of relevant experience, plus 2 years in project support; healthcare knowledge is a plus.

Competenze

• Bachelor's degree or 3 years of relevant business experience.
• Two years of experience supporting projects, programs, or business initiatives.
• Experience in the health care industry (preferred).
• Knowledge of the health care industry and factors influencing health care organizations.
• Two years of member engagement, member experience, customer engagement, or related experience.

Mansioni

• Collaborate with team members on assigned projects, supporting effective implementation and timely completion of tasks.
• Support project planning and processes by identifying trends, analyzing information, monitoring compliance, and contributing to recommendations.
• Coordinate the development and delivery of internal and external project communications and collateral throughout the project lifecycle.
• Communicate project updates and contribute ideas and recommendations for program improvement.
• Create and distribute ongoing communications capturing performance and progress related to member engagement initiatives.
• Provide accurate and timely project information for committees, project teams, and related initiatives.
• Provide peak-load support and backup as needed; complete special projects and other duties as assigned.

Conoscenze

Microsoft Office

Outlook

Word

Excel

PowerPoint

MS Project

Visio

Communication

Independent work

Team collaboration

Formazione

Bachelor's degree

Strumenti

MS Project

Visio

Descrizione del lavoro

Premera Blue Cross is hiring for a Member Engagement Consultant I in a Telecommuter capacity. The role supports the implementation of engagement strategies, coordinating cross-functional teams to plan, analyze, communicate, and launch initiatives.

Responsibilities include planning, trend analysis, stakeholder communications, and progress reporting. Requires a Bachelor's degree or 3 years of relevant experience, plus 2 years in project support; healthcare knowledge is a plus.