Remote Member Engagement Specialist I

Premera Blue Cross; Saint Paul (MN); Remote; USD 54,000 - 87,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

401K match

Tuition assistance

Paid time off

On-site parking

Job summary

Premera Blue Cross is seeking a Member Engagement Consultant I to support the implementation of member engagement strategies and initiatives from a telecommuter position. You will partner with consultants and cross-functional teams to plan, analyze, communicate, and launch programs aligned with business objectives.

This remote role requires collaboration across teams, strong organizational skills, and the ability to manage multiple priorities while maintaining confidentiality.

Qualifications

• Bachelor's degree or three years of relevant business experience.
• Two years of experience supporting projects, programs, or business initiatives.
• Experience with member engagement or customer communications preferred.
• Familiarity with project planning and reporting.

Responsibilities

• Collaborate with team members on assigned projects, supporting effective implementation and timely completion of tasks.
• Support project planning and processes by identifying trends, analyzing information, monitoring compliance, and contributing to recommendations.
• Coordinate the development and delivery of internal and external project communications and collateral throughout the project lifecycle.
• Communicate project updates and contribute ideas and recommendations for program improvement.
• Create and distribute ongoing communications capturing performance and progress related to member engagement initiatives.
• Provide accurate and timely project information for committees, project teams, and related initiatives.
• Provide peak-load support and backup as needed; complete special projects and other duties as assigned.

Skills

Communication skills

Independent work

Team collaboration

Time management

Attention to detail

Problem solving

Education

Bachelor's degree or three years of relevant business experience

Tools

Microsoft Office

MS Project

Visio

Outlook

Job description

Premera Blue Cross is seeking a Member Engagement Consultant I to support the implementation of member engagement strategies and initiatives from a telecommuter position. You will partner with consultants and cross-functional teams to plan, analyze, communicate, and launch programs aligned with business objectives.

This remote role requires collaboration across teams, strong organizational skills, and the ability to manage multiple priorities while maintaining confidentiality.