Remote MedTech Project Manager: Endoscopy Implementations

IQVIA; Nashville (TN); Remote; USD 57,000 - 81,000; Full time

Benefits offered by this job

ACA medical benefits

Holiday pay

Job summary

IQVIA is seeking a Project Manager, MedSurg Professional Services & Customer Success, to lead Endoscopy digital implementation projects across internal and external stakeholders. You will translate clinical and technical requirements into executable plans, manage risks, and drive go-live readiness while maintaining customer confidence throughout the lifecycle.

This role requires strong communication, multi-team coordination, and the ability to influence without direct authority in a fast-paced

Qualifications

• Bachelor's degree in business, healthcare, IT, engineering, or related fields.
• Minimum of 3 years' healthcare IT or medical-device implementation experience.
• Experience leading complex, multi-workstream customer-facing projects.
• Ability to develop project plans and manage scope, schedule, risks, and status.
• Working knowledge of hospital IT practices, software, cloud infrastructure, and deployment.
• Strong written and verbal communication and stakeholder-management skills.
• Willingness to travel and meet customer-site requirements with valid driver's license.
• Residence in country where job is posted (US).

Responsibilities

• Own delivery of Endoscopy digital implementation projects from intake through closure.
• Develop and maintain project plans, workstream schedules, milestone plans, RAID logs, decision logs, communication plans, and status reports.
• Lead project kickoffs, governance meetings, technical and clinical workstream meetings, milestone reviews, go-live readiness reviews, and project closeout activities.
• Serve as the primary liaison among customers, internal project teams, sales, clinical product specialists, service engineers, customer success, vendors, and line management.
• Plan and coordinate implementation activities for Endoscopy medical-device systems, including equipment, workstations, software, network products, and related hospital infrastructure.
• Partner with customer IT, clinical engineering, endoscopy leadership, facility teams, and Client technical resources to confirm site readiness, technical requirements, access, connectivity, configuration, and deployment sequencing.
• Coordinate equipment setup, organization, installation, configuration, testing, updates, and readiness activities in accordance with approved procedures and customer requirements.
• Guide project activities through planning, implementation, training, go-live, stabilization, adoption, and closure while maintaining clear ownership of next steps and acceptance criteria.
• Proactively identify and manage risks across scope, schedule, cost, technical readiness, clinical workflow, adoption, quality, security, and customer satisfaction.
• Identify, prioritize, and resolve project issues promptly; escalate critical risks, issues, and decisions through the appropriate governance structure.
• Ensure customer complaints or concerns are documented, routed, and escalated in accordance with Client complaint-handling, quality, and service procedures.
• Promote safe, consistent, and repeatable implementation practices across customer sites and project teams.
• Build effective working relationships with internal and external customers, including technical, clinical, operational, executive, and vendor stakeholders.
• Translate complex technical and clinical information into clear decisions, actions, status updates, and recommendations for different audiences.
• Facilitate alignment among stakeholders with competing priorities and influence outcomes without direct authority.
• Maintain customer confidence by setting expectations clearly, communicating proactively, and following through on commitments.

Skills

Project leadership

Stakeholder management

Risk management

Communication

Travel readiness

Driver's license

Healthcare IT knowledge

Clinical workflow understanding

Education

Bachelor's degree in business, healthcare, IT, engineering, clinical sciences, or related fields

Tools

MS Project

CRM software

Microsoft Office Suite

Job description

IQVIA is seeking a Project Manager, MedSurg Professional Services & Customer Success, to lead Endoscopy digital implementation projects across internal and external stakeholders. You will translate clinical and technical requirements into executable plans, manage risks, and drive go-live readiness while maintaining customer confidence throughout the lifecycle.

This role requires strong communication, multi-team coordination, and the ability to influence without direct authority in a fast-paced