Remote Medicare/Medicaid Support Specialist

MJHS; United States; A distancia; USD 40.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition Reimbursement

Generous paid time off

Affordable medical, dental, and vision coverage

403(b) and Employer Paid Pension

Flexible spending

Descripción de la vacante

MJHS is seeking a dedicated customer service representative to manage high volume calls and emails within our remote office. This role requires strong problem-solving skills and a commitment to providing high-quality service to clients.

The ideal candidate will have at least 3-4 years of customer service experience, preferably in a healthcare setting, and must reside in the tri-state area. Enjoy comprehensive benefits and a community-focused work environment.

Formación

• 3-4 years of experience in customer service in a healthcare environment.
• Prior experience in Medicare, Medicaid, or health insurance preferred.
• Must live in the tri-state area.

Responsabilidades

• Manage high volume incoming calls and emails.
• Problem solve and research solutions for the caller.
• Log all calls into computer with details of the call.

Conocimientos

Customer service experience

Problem-solving

Communication skills

Ability to handle difficult situations

Educación

High School Diploma or equivalent

Descripción del empleo

MJHS is seeking a dedicated customer service representative to manage high volume calls and emails within our remote office. This role requires strong problem-solving skills and a commitment to providing high-quality service to clients.

The ideal candidate will have at least 3-4 years of customer service experience, preferably in a healthcare setting, and must reside in the tri-state area. Enjoy comprehensive benefits and a community-focused work environment.