Remote Medicare Enrollment Specialist (20–40 hrs/wk)

Define Ventures; Newark (DE); À distance; USD 28 000 - 34 000; Temps partiel

Résumé du poste

Define Ventures is seeking a patient-focused, non-clinical voice-first specialist to support Medicare patients remotely in the United States. This 1099 contractor role offers 20–40 hours per week with a Monday–Friday schedule and the possibility to convert to W-2 after a 3-month probation period.

On the phone most of the day, you will confirm plan details, explain our services, and book the first doctor visits while documenting conversations and maintaining privacy.

Qualifications

• Active license as LPN/LVN or RN required or CHW certification.
• Minimum 2 years of direct patient or health-plan member conversations.
• Ability to handle high-volume phone calls and protect patient information.

Responsabilités

• Speak with patients on the phone for most of the day.
• Book first doctor visits during calls.
• Follow up with new signups via calls and texts.
• Document every conversation in the platform.
• Flag urgent needs to the care team.

Connaissances

2+ years speaking with patients/health

Phone communication

Formation

LPN/LVN or RN license

CHW certification

Description du poste

Define Ventures is seeking a patient-focused, non-clinical voice-first specialist to support Medicare patients remotely in the United States. This 1099 contractor role offers 20–40 hours per week with a Monday–Friday schedule and the possibility to convert to W-2 after a 3-month probation period.

On the phone most of the day, you will confirm plan details, explain our services, and book the first doctor visits while documenting conversations and maintaining privacy.