Remote Medical Virtual Assistant — Ortho Admin & Scheduling

Staffing For Doctors; United States; Remote; USD 42,000 - 63,000; Full time

Job summary

417 Sports Medicine in Springfield, Missouri seeks a Medical Virtual Assistant – Administrative & Patient Support to work remotely. You will connect patients with the front office, clinical team, and outside facilities, ensuring every step of care stays on track.

The role requires 2+ years of healthcare admin experience, expertise with prior authorizations for imaging, and fluent English with a neutral accent.

Qualifications

• 2+ years of healthcare experience in a medical office or healthcare admin.
• Fluent English communication with a clear, accent-neutral voice.
• Experience with prior authorizations and referrals for diagnostic imaging.
• Working knowledge of EMR and practice management systems.
• HIPAA privacy and patient confidentiality compliance.
• Private, quiet remote workspace with reliable internet and hardware.

Responsibilities

• Handle patient calls and triage, directing clinical concerns to providers.
• Process insurance prior authorizations for MRI, CT, X-ray in portals.
• Schedule visits in AdvancedMD and coordinate referrals to therapy or imaging.
• Monitor and respond to the practice's general email inbox.
• Maintain accurate records of outcomes in AdvancedMD.
• Coordinate care between patients, front office, and clinical team.

Job description

417 Sports Medicine in Springfield, Missouri seeks a Medical Virtual Assistant – Administrative & Patient Support to work remotely. You will connect patients with the front office, clinical team, and outside facilities, ensuring every step of care stays on track.

The role requires 2+ years of healthcare admin experience, expertise with prior authorizations for imaging, and fluent English with a neutral accent.