Remote Medical Virtual Assistant for Urgent Care Support

Gentask Virtual Assistance Services; South Carolina; Remote; USD 406,224 - 486,576; Full time

Benefits offered by this job

Work remotely with a stable work schedule

Support a dedicated healthcare team

Opportunity for long-term engagement and growth

Job summary

A leading healthcare firm is seeking a Medical Virtual Assistant to provide urgent care support through remote means. This role involves managing patient inquiries, scheduling appointments, and assisting with insurance verification, all while maintaining compliance with medical protocols. The ideal candidate will have a strong background in medical customer service, excellent communication skills, and proficiency with clinical software. Join us to make a meaningful impact on patient care while working from the comfort of your home.

Qualifications

• Experience in medical customer service is essential.
• Familiarity with EHR/EMR systems is a plus.
• Strong communication skills in English; Spanish is a bonus.

Responsibilities

• Answer patient calls and manage inquiries empathetically.
• Schedule and coordinate patient appointments.
• Assist with prescription and insurance verification.

Skills

Medical Customer Service

Communication

Problem-Solving

Attention to Detail

Education

Experience as a Medical Virtual Assistant or Medical Receptionist

Tools

EHR/EMR systems

Job description

A leading healthcare firm is seeking a Medical Virtual Assistant to provide urgent care support through remote means. This role involves managing patient inquiries, scheduling appointments, and assisting with insurance verification, all while maintaining compliance with medical protocols. The ideal candidate will have a strong background in medical customer service, excellent communication skills, and proficiency with clinical software. Join us to make a meaningful impact on patient care while working from the comfort of your home.