Remote Medical Support Specialist — Scheduling & Care

ansiblegovernmentsolutions; Seattle (WA); Remote; USD 30,000 - 45,000; Full time

Job summary

Ansible Government Solutions, LLC is seeking Remote Medical Support Assistants to support the VA Puget Sound Healthcare System. This role involves managing appointment scheduling, processing consult intake, and serving as the first point of contact for patients.

Qualified candidates must have a High School diploma, proficiency in English, and at least 6 months of customer service experience in healthcare. Work hours are Monday through Friday, 8am to 4:30pm.

Qualifications

• Must have a High School diploma or GED equivalent.
• Proficiency in written and spoken English is required.
• Minimum of 6 months customer service experience in a healthcare setting.

Responsibilities

• Manage appointment scheduling for clinics and maintain calendars.
• Process consult intake and manage electronic waitlists.
• Serve as first point of contact for patients and families.

Skills

Proficiency in written and spoken English

Minimum typing speed of 50 words per minute

Basic computer proficiency

Basic knowledge of medical terminology

Customer service experience in a medical setting

Education

High School diploma or GED equivalent

Job description

Ansible Government Solutions, LLC is seeking Remote Medical Support Assistants to support the VA Puget Sound Healthcare System. This role involves managing appointment scheduling, processing consult intake, and serving as the first point of contact for patients.

Qualified candidates must have a High School diploma, proficiency in English, and at least 6 months of customer service experience in healthcare. Work hours are Monday through Friday, 8am to 4:30pm.