Remote Medical Support & Scheduling Specialist

Ansible Government Solutions, LLC; Seattle (WA); Remote; USD 35,000 - 45,000; Full time

Job summary

Ansible Government Solutions, LLC is searching for Remote Medical Support Assistants to support the VA Puget Sound Healthcare System. This role involves managing appointment scheduling, serving as the first point of contact for patients, and maintaining patient data in electronic systems.

The ideal candidate should have a high school diploma or GED, proficiency in English, and at least six months of customer service experience in healthcare. This position offers a chance to work remotely while being part of a dedicated team.

Qualifications

• Proficiency in written and spoken English.
• Minimum typing speed of 50 words per minute.
• Basic computer proficiency, including Microsoft Office applications.
• Basic knowledge of medical terminology.
• Minimum 6 months of customer service experience in a medical or healthcare setting.

Responsibilities

• Manage appointment scheduling for clinics and maintain calendars.
• Serve as first point of contact for patients and respond to inquiries.
• Input and maintain patient data in CPRS/EHR systems.
• Verify and update demographic and insurance information.

Skills

Customer service experience

Proficiency in written and spoken English

Typing speed of 50 wpm

Basic computer proficiency

Knowledge of medical terminology

Education

High School diploma or GED equivalent

Job description

Ansible Government Solutions, LLC is searching for Remote Medical Support Assistants to support the VA Puget Sound Healthcare System. This role involves managing appointment scheduling, serving as the first point of contact for patients, and maintaining patient data in electronic systems.

The ideal candidate should have a high school diploma or GED, proficiency in English, and at least six months of customer service experience in healthcare. This position offers a chance to work remotely while being part of a dedicated team.