Remote Medical Support Coordinator

Ansible Government Solutions; Seattle (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Ansible Government Solutions, LLC is recruiting Remote Medical Support Assistants to support VA Puget Sound Healthcare System. Duties include scheduling clinics, handling consults, and patient intake. Basic medical terminology knowledge, strong communication, and remote work capability required.

You will collaborate with VA and community providers, maintain patient data in CPRS/EHR, and ensure timely, courteous service while meeting privacy and onboarding requirements.

Qualifications

• High School diploma or GED required.
• Proven customer service experience in medical settings preferred.
• Strong English written and verbal communication.
• Typing speed ≥50 wpm and basic MS Office skills.
• Ability to work remotely with professional self-management.

Responsibilities

• Manage appointment scheduling for clinics and maintain calendars.
• Process consult intake, schedule appointments, and manage waitlists.
• Review daily consults and communications for accuracy.
• Serve as first contact for patients, families and staff; answer phones.
• Input and maintain patient data in CPRS/EHR systems; verify demographics.

Skills

Customer service

Typing 50 wpm

Microsoft Office

Communication skills

Remote work

Med Terminology

Education

High School diploma or GED

Tools

CPRS/EHR

Job description

Ansible Government Solutions, LLC is recruiting Remote Medical Support Assistants to support VA Puget Sound Healthcare System. Duties include scheduling clinics, handling consults, and patient intake. Basic medical terminology knowledge, strong communication, and remote work capability required.

You will collaborate with VA and community providers, maintain patient data in CPRS/EHR, and ensure timely, courteous service while meeting privacy and onboarding requirements.