Medical Support Specialist — Scheduling & Front Desk

Ansible Government Solutions, LLC; Vancouver (WA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ansible Government Solutions, LLC is seeking a Medical Support Assistant to support the VA Puget Sound Healthcare System in Vancouver, WA. Responsibilities include scheduling appointments, processing consults, and serving as the initial point of contact for patients.

The ideal candidate should have at least a High School diploma, proficiency in English, and customer service experience. This role requires independent work within a professional setting and U.S. citizenship.

Qualifications

• Must have a minimum of 6 months of customer service experience.
• Ability to work independently and obtain a favorable background investigation.
• U.S. citizenship is required.

Responsibilities

• Schedule patient appointments and manage electronic waitlists.
• Serve as the initial point of contact for patients and families.
• Maintain appointment schedules for clinics.

Skills

Customer service experience

Proficiency in written and spoken English

Typing speed of 50 words per minute

Basic computer proficiency

Knowledge of medical terminology

Education

High School diploma or GED equivalent

Tools

Microsoft Office applications

Job description

Ansible Government Solutions, LLC is seeking a Medical Support Assistant to support the VA Puget Sound Healthcare System in Vancouver, WA. Responsibilities include scheduling appointments, processing consults, and serving as the initial point of contact for patients.

The ideal candidate should have at least a High School diploma, proficiency in English, and customer service experience. This role requires independent work within a professional setting and U.S. citizenship.