Remote Medical Support Assistant - Front Desk & Scheduling

Ansible Government Solutions; Vancouver (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

Ansible Government Solutions is hiring Medical Support Assistants in Vancouver, WA, to support the VA Puget Sound Healthcare System. The role includes scheduling appointments, managing patient inquiries, and ensuring compliance with healthcare regulations.

We are seeking candidates with strong communication skills, a high school diploma, and basic computer proficiency. This position offers a standard work schedule, Monday to Friday from 8:00 AM to 4:30 PM.

Qualifications

• U.S. citizenship required.
• Ability to maintain confidentiality of patient records.
• Ability to complete required VA onboarding.

Responsibilities

• Schedule patient appointments and manage electronic waitlists.
• Serve as the initial point of contact for patients, families, and staff.
• Accurately input and update patient information in VA systems.

Skills

Proficiency in written and spoken English

Typing speed of 50 words per minute

Basic computer proficiency

Customer service experience

Education

High School diploma or GED equivalent

Job description

Ansible Government Solutions is hiring Medical Support Assistants in Vancouver, WA, to support the VA Puget Sound Healthcare System. The role includes scheduling appointments, managing patient inquiries, and ensuring compliance with healthcare regulations.

We are seeking candidates with strong communication skills, a high school diploma, and basic computer proficiency. This position offers a standard work schedule, Monday to Friday from 8:00 AM to 4:30 PM.