Remote Medical Support Assistant for Veterans

MRINetwork; Aurora (CO); Remote; USD 22,000 - 30,000; Full time

Job summary

MRINetwork in Aurora, Colorado is seeking a Medical Support Assistant to provide remote administrative support for VA healthcare operations serving Veterans. The role emphasizes organization, technology comfort, and excellent service in a healthcare setting.

You will schedule appointments, manage electronic medical records and orders, monitor consults, maintain patient information, and assist with customer-service duties.

Qualifications

• Must have English oral and written proficiency.
• Minimum typing speed of 50 WPM.
• Minimum 6 months of customer-service experience.
• Basic knowledge of medical terminology.
• U.S. residency required.

Responsibilities

• Schedule and coordinate patient appointments.
• Track, review, and respond to electronic patient-care orders.
• Monitor and process consults.
• Support other administrative functions within the electronic medical record.
• Help maintain accurate and timely patient-related information.
• Provide professional customer-service support in a healthcare environment.

Skills

Typing speed 50 WPM

Customer-service experience

Basic computer skills

English proficiency

Medical terminology knowledge

Education

High school diploma or GED

Job description

MRINetwork in Aurora, Colorado is seeking a Medical Support Assistant to provide remote administrative support for VA healthcare operations serving Veterans. The role emphasizes organization, technology comfort, and excellent service in a healthcare setting.

You will schedule appointments, manage electronic medical records and orders, monitor consults, maintain patient information, and assist with customer-service duties.