Remote Medical Support Assistant - Federal Healthcare Admin

MRINetwork; Grand Junction (CO); Remote; USD 21,000 - 30,000; Full time

Job summary

SNA is seeking a Medical Support Assistant to provide remote administrative support for VA healthcare operations, serving Veterans. The role involves coordinating patient appointments, EMR duties, orders, and consults from a remote setting with a 50-mile proximity requirement to the designated location.

Ideal candidates will have a high school diploma or GED, 50 WPM typing, and at least 6 months of customer-service experience, plus basic computer skills and familiarity with medical terminology.

Qualifications

• U.S. residency is required.
• High school diploma or GED is required.
• English oral and written proficiency is required.
• Basic computer skills are required.
• Minimum typing speed of 50 WPM is required.
• Minimum 6 months of customer-service experience is required.
• Basic knowledge of medical terminology is required.
• Must reside within 50 miles of the designated location.

Responsibilities

• Schedule and coordinate patient appointments.
• Track, review, and respond to electronic patient-care orders.
• Monitor and process consults.
• Support other administrative functions within the electronic medical record.
• Help maintain accurate and timely patient-related information.
• Provide professional customer-service support in a healthcare environment.

Skills

English proficiency

Customer-service

Basic computer skills

Typing speed 50 WPM

Medical terminology

Education

High school diploma or GED

Job description

SNA is seeking a Medical Support Assistant to provide remote administrative support for VA healthcare operations, serving Veterans. The role involves coordinating patient appointments, EMR duties, orders, and consults from a remote setting with a 50-mile proximity requirement to the designated location.

Ideal candidates will have a high school diploma or GED, 50 WPM typing, and at least 6 months of customer-service experience, plus basic computer skills and familiarity with medical terminology.