Remote Medical Support Assistant - Patient Services

MRINetwork; Salt Lake City (UT); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Federal healthcare experience

EMR processes

Patient-care operations

Healthcare customer-service

Job summary

SNA in Salt Lake City, UT is seeking a Medical Support Assistant to provide remote administrative support for VA healthcare operations serving Veterans. The role focuses on coordinating appointments, handling electronic medical records, and processing orders and consults, while delivering professional customer-service in a healthcare setting.

The position is remote but requires residency within 50 miles of the designated location.

Qualifications

• U.S. residency is required.
• High school diploma or GED required.
• English oral and written proficiency required.
• Basic computer skills required.
• Typing speed at least 50 WPM.
• Minimum 6 months of customer-service experience.
• Basic knowledge of medical terminology.
• Must reside within 50 miles of the designated location.

Responsibilities

• Schedule and coordinate patient appointments.
• Track, review, and respond to electronic patient-care orders.
• Monitor and process consults.
• Support other administrative functions within the electronic medical record.
• Maintain accurate and timely patient information.
• Provide professional customer-service in a healthcare environment.

Skills

U.S. residency

English proficiency

Basic computer skills

Typing 50 WPM

Customer-service experience

Medical terminology knowledge

Residency within 50 miles

Education

High school diploma or GED

Job description

SNA in Salt Lake City, UT is seeking a Medical Support Assistant to provide remote administrative support for VA healthcare operations serving Veterans. The role focuses on coordinating appointments, handling electronic medical records, and processing orders and consults, while delivering professional customer-service in a healthcare setting.

The position is remote but requires residency within 50 miles of the designated location.