Remote Medical Scheduler - Patient Access & Scheduling

Remote Jobs; Salem (MA); Remote; USD 24,000 - 35,000; Full time

Job summary

North Shore Medical Center, Inc. is seeking a patient access assistant responsible for registering patients, scheduling appointments, and providing high-quality customer service.

The role includes accurately collecting and entering patient data, triaging calls, and supporting clinicians with timely information access. The position requires attention to privacy, ability to work in a fast-paced environment, and basic computer skills.

Qualifications

• High School Diploma or Equivalent required.
• Customer service or call center experience 0–1 year preferred.
• Experience in a medical office or healthcare setting with Epic preferred.

Responsibilities

• Coordinate registration and scheduling for new patient appointments.
• Enter patient demographics, medical and referral information into computer systems.
• Answer phones, triage calls, and take accurate messages.

Skills

Excellent customer service

Microsoft Outlook

Excel

Data entry

Strong communication

HIPAA privacy

Detail-oriented

Teamwork

Education

High School Diploma or Equivalent

Tools

Epic

Job description

North Shore Medical Center, Inc. is seeking a patient access assistant responsible for registering patients, scheduling appointments, and providing high-quality customer service.

The role includes accurately collecting and entering patient data, triaging calls, and supporting clinicians with timely information access. The position requires attention to privacy, ability to work in a fast-paced environment, and basic computer skills.