Remote Medical Dispatch Coordinator - Weekend Shifts

Vetcove Inc.; United States; Hybrid; USD 21,000 - 30,000; Part time

Job summary

TridentCare is seeking a Vascular Dispatch Representative to support our remote, weekend scheduling near Columbus, OH. The role focuses on dispatching nurses, coordinating STAT/ASAP cases, and maintaining professional communication with field staff and clients.

You will manage high call volumes and provide reliable information while ensuring timely case readings and smooth operations in a fast-paced environment.

Qualifications

• Strong customer service skills.
• Solid communication skills (verbal, written, and listening).
• Solid problem solving and decision making ability.

Responsibilities

• Assign Nurses to the proper general area and facilities as noted on the schedule.
• Page Nurses for STAT, ASAP and PRIORITY homes.
• Voice mail Nurses for 4 hour and 2 hour STAT turn around times.
• Communicate and report problems with house Supervisor and Field Supervisor.
• Inform clients of delays of arrival and/or readings after 3-4 hours for regular cases.
• Must inform client of delays after 1 hour for STAT cases.
• Assist Nurses with daily needs and client information.
• Cross-train into Customer Service role.
• Answer phones promptly (within 3 rings).
• Dispatch overflow orders and assign STAT cases within set times.

Skills

Customer service

Communication

Multitasking

Problem solving

Organizational skills

Independence

Job description

TridentCare is seeking a Vascular Dispatch Representative to support our remote, weekend scheduling near Columbus, OH. The role focuses on dispatching nurses, coordinating STAT/ASAP cases, and maintaining professional communication with field staff and clients.

You will manage high call volumes and provide reliable information while ensuring timely case readings and smooth operations in a fast-paced environment.