Remote Lab Dispatch Coordinator

TridentCare; Horsham (PA); On-site; USD 19,000 - 22,000; Full time

Job summary

TridentCare is seeking a remote Lab Dispatcher based near Horsham, PA to coordinate service orders with field personnel while ensuring prompt, accurate dispatch and communication across teams.

You will manage order entry, track progress, and maintain clear documentation. Requires strong Microsoft Office skills, excellent communication, and ability to work in a fast-paced call-center environment from a home workspace.

Qualifications

• High School Graduate or GED required.
• Proficient to expert use of Microsoft Office software.
• Ability to communicate clearly and relay information effectively.
• Ability to focus in a busy call center environment.

Responsibilities

• Dispatches all orders for services to field personnel within 15 minutes of order entry.
• Operate and utilize tools required to complete duties: general computer use and office tasks.
• Ensure cases are properly dispatched, completed, picked up and processed per policy.

Skills

MS Office

Clear communication

Call center environment

Education

High School Diploma or GED

Tools

VoIP

Job description

TridentCare is seeking a remote Lab Dispatcher based near Horsham, PA to coordinate service orders with field personnel while ensuring prompt, accurate dispatch and communication across teams.

You will manage order entry, track progress, and maintain clear documentation. Requires strong Microsoft Office skills, excellent communication, and ability to work in a fast-paced call-center environment from a home workspace.