Remote Medical Billing & Patient Care Specialist

Shields; Quincy (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Benefits

Job summary

Shields Health is seeking a Customer Care Representative to provide professional, accurate support and help maximize revenue through effective patient interaction. You will handle appointment scheduling and ensure precise documentation in the RIS system.

The role requires strong communication, attention to detail, and familiarity with medical billing. A HS diploma is required, and prior medical office experience is a plus. Benefits are included with this full-time position in Quincy, MA.

Qualifications

• Excellent communication skills and computer proficiency.
• Attention to detail and typing accuracy.
• One year medical billing or office experience desirable.
• High School Diploma required.

Responsibilities

• Schedule, reschedule and cancel appointments professionally.
• Screen patients for contradictions to MRI and document responses.
• Submit claims for payment and obtain reimbursement.
• Maintain confidentiality and handle faxed orders accurately.
• Respond to scheduling emergencies and patient/doctor inquiries.

Skills

Communication

Typing accuracy

Data entry

Multitasking

Medical billing

Education

High School Diploma

Job description

Shields Health is seeking a Customer Care Representative to provide professional, accurate support and help maximize revenue through effective patient interaction. You will handle appointment scheduling and ensure precise documentation in the RIS system.

The role requires strong communication, attention to detail, and familiarity with medical billing. A HS diploma is required, and prior medical office experience is a plus. Benefits are included with this full-time position in Quincy, MA.