Remote Medical Assistant – Virtual Care & EHR Support

Teladoc Health, Inc.; United States; Remote; USD 26,000 - 37,000; Full time

Job summary

Teladoc Health, Inc. in the United States is seeking a Medical Assistant to support the delivery of high-quality virtual care for members and the clinical team.

You will help ensure efficient care delivery and accurate health records as part of a high-performing team. The role combines administrative tasks—reviewing intake records, scheduling, and transferring data to the EHR—with clinical duties such as taking histories, documenting biometric screenings, and aiding nursing staff in care

Qualifications

• Active Medical Assistant Certification required.
• 2+ years Medical Assistant experience.
• High school diploma or equivalent; 2+ years of college preferred.
• Customer service experience required.
• EHR experience preferred.
• Video conferencing experience preferred.
• Proficient with Microsoft software.
• Strong time management and ability to manage multiple priorities.
• Excellent verbal and written communication; ability to work independently and in a team.

Responsibilities

• Administrative duties: Reviewing intake records for completeness.
• Transfer information to EHR and schedule appointments.
• Assessing video readiness and communicate with members and care team.
• Maintain health information in compliance with regulations.
• Clinical duties: Take full history including medications; document biometric screenings.
• Identify preventative measures; prepare EHR charts prior to visits.
• Assist nursing staff in preparing care plans.

Skills

Customer service

Excellent communication

Time management

Multitasking

Independent worker

Team player

Verbal and written communication

Microsoft software

Video conferencing

Attention to detail

Education

High school diploma or equivalent

Medical Assistant Certification

Some college preferred

Tools

EHR

Microsoft Office

Video conferencing tools

Job description

Teladoc Health, Inc. in the United States is seeking a Medical Assistant to support the delivery of high-quality virtual care for members and the clinical team.

You will help ensure efficient care delivery and accurate health records as part of a high-performing team. The role combines administrative tasks—reviewing intake records, scheduling, and transferring data to the EHR—with clinical duties such as taking histories, documenting biometric screenings, and aiding nursing staff in care