Remote Medical Assistant: Insurance & FMLA Support

Remote Jobs; United States; Remote; USD 6,900 - 8,300; Full time

Job summary

Remote Jobs is seeking a Virtual Medical Assistant to support a neurology facility with insurance verification, FMLA documentation, disability handling, and medical records requests. You will manage patient communication and routine administrative tasks from a quiet, professional workspace.

The role requires strong organization, HIPAA compliance, and experience with electronic health record systems. Excellent English communication and precise data entry are essential for timely processing.

Qualifications

• Experience supporting a healthcare facility in insurance verification, FMLA, or disability documentation.
• Familiarity with HIPAA and secure handling of medical information.
• Strong written and spoken English communication and patient service skills.

Responsibilities

• Verify patient insurance eligibility, coverage, benefits, and financial responsibility.
• Process disability- and ADA-related requests with required documentation.
• Receive, review, and organize FMLA forms and supporting documents.
• Receive and review medical records requests and retrieve records per procedures.
• Provide patient and telephone support, routing concerns to the care team as needed.
• Create and update EHR encounters and upload supporting documents to charts.

Skills

Phone etiquette

Organizational skills

Attention to detail

English communication

Independent worker

HIPAA knowledge

Tools

EHR/EMR system

Job description

Remote Jobs is seeking a Virtual Medical Assistant to support a neurology facility with insurance verification, FMLA documentation, disability handling, and medical records requests. You will manage patient communication and routine administrative tasks from a quiet, professional workspace.

The role requires strong organization, HIPAA compliance, and experience with electronic health record systems. Excellent English communication and precise data entry are essential for timely processing.