Remote Medical Administrative Assistant (Billing & Records)

Neighbors Emergency Center, Llc; Houston (TX); Remote; USD 32,000 - 46,000; Full time

Job summary

Neighbors Emergency Center, Llc seeks a dedicated Medical Administrative Assistant to support our clinical team from a home office, handling patient communications, data entry, and billing while upholding HIPAA and confidentiality.

Responsibilities include processing claims, verifying insurance, scheduling, and generating routine billing reports; collaborating with providers and the billing team to resolve discrepancies in a remote, compliant environment.

Qualifications

• 1–3 years of experience in a medical office or healthcare administrative setting.
• Proficiency in customer service with strong verbal and written communication skills.
• Accurate data-entry abilities and familiarity with electronic health record (EHR) systems.
• Hands-on experience with medical billing, coding basics, and claim submission.
• Ability to work independently from a home office while meeting productivity targets.
• Knowledge of HIPAA regulations and commitment to patient confidentiality.

Responsibilities

• Answer patient calls and emails promptly, delivering courteous and accurate information.
• Enter and verify patient data, appointment details, and insurance information into the EMR system.
• Prepare and submit medical claims, follow up on denials, and reconcile payments.
• Maintain organized electronic files, ensuring HIPAA compliance at all times.
• Assist with scheduling, confirming appointments, and managing cancellations.
• Generate routine reports on billing status, patient volume, and service metrics.
• Collaborate with providers and the billing team to resolve billing discrepancies.

Skills

Customer service

Data entry

EHR proficiency

Medical billing

HIPAA compliance

Education

Medical Billing & Coding Certification

Tools

Kareo

Athena

AdvancedMD

Job description

Neighbors Emergency Center, Llc seeks a dedicated Medical Administrative Assistant to support our clinical team from a home office, handling patient communications, data entry, and billing while upholding HIPAA and confidentiality.

Responsibilities include processing claims, verifying insurance, scheduling, and generating routine billing reports; collaborating with providers and the billing team to resolve discrepancies in a remote, compliant environment.