Remote Medical Records and Admin Assistant

Midi Health; San Francisco (CA); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Paid time off

100% remote work

Job summary

Midi Health is seeking a Practice Assistant to support clinical and administrative operations in a fully remote setting across the United States. The role focuses on managing documents, patient requests, referrals, and records, ensuring smooth workflow in the EMR and across channels.

You will triage calls, coordinate medical records, and manage referrals while maintaining HIPAA compliance. The position offers a 40-hour work week, CST-friendly schedule, and full-time non-exempt status.

Qualifications

• Experience in telehealth operations or virtual healthcare administration.
• Proficiency with EMR systems (Athena) and Slack.
• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication.
• Healthcare terminology and HIPAA compliance knowledge.
• Basic technical proficiency with videoconference tools and telehealth platforms.

Responsibilities

• Clinical Documents & Chart Management: handle document requests and filing in EMR with proper routing.
• Administration of Phone & Messaging: triage inbound admin calls and messages per protocols.
• Medical Records Coordination: manage incoming records, uploads, indexing, and missing data follow-ups.
• Slack Channel Operations: monitor medical records Slack requests and escalate as needed.
• Referrals Processing: initiate, track, and confirm referrals and consult orders.
• Post-Visit Documents: ensure delivery of documents to patients after visits.

Skills

Telehealth operations

EMR proficiency

Slack proficiency

Detail-oriented

Strong communication

HIPAA compliance

Education

CMAA or equivalent

Tools

Athena EMR

Slack

Job description

Midi Health is seeking a Practice Assistant to support clinical and administrative operations in a fully remote setting across the United States. The role focuses on managing documents, patient requests, referrals, and records, ensuring smooth workflow in the EMR and across channels.

You will triage calls, coordinate medical records, and manage referrals while maintaining HIPAA compliance. The position offers a 40-hour work week, CST-friendly schedule, and full-time non-exempt status.