Remote Medical Admin Assistant - EMR & Invoicing

Outsource Access; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Virtual credit card

Paid leaves

Government benefits support

13th month pay

Overtime pay

Night differential

Performance incentives

Job summary

Outsource Access is hiring for a remote General Admin Support VA to manage orders, update patient records in the EMR, and communicate with customers via text. The role requires attention to detail, independent work after training, and adherence to clinic SOPs and brand voice.

Training will establish standard procedures and scripts for consistent support. The position emphasizes cross-functional administrative tasks, billing accuracy, and proactive problem solving, with MST hours expected for

Qualifications

• Invoicing experience is required.
• Familiarity with EMR/CRM platforms preferred.
• Strong written communication for text-based support.
• Excellent attention to detail and accuracy in logging records and invoices.
• Able to learn processes and apply SOPs independently.
• Willing to work MST hours consistently.

Responsibilities

• Review incoming orders from the website and Gmail.
• Log orders accurately into the EMR and track invoices.
• Maintain up-to-date patient records and ensure proper medication entries.
• Send text updates using clinic scripts/manuals and templates.
• Monitor appointment steps and remind clients of pending requirements.
• Utilize Slack and Google Workspace for internal tasks and policy access.

Skills

Invoicing

EMR/CRM familiarity

Written communication

Attention to detail

Independent learning

Follow SOPs

MST hours availability

Job description

Outsource Access is hiring for a remote General Admin Support VA to manage orders, update patient records in the EMR, and communicate with customers via text. The role requires attention to detail, independent work after training, and adherence to clinic SOPs and brand voice.

Training will establish standard procedures and scripts for consistent support. The position emphasizes cross-functional administrative tasks, billing accuracy, and proactive problem solving, with MST hours expected for