Remote Medical Admin & Clinic Operations Specialist

RecruitMyMom; United States; Remote; USD 34,000 - 55,000; Part time

Benefits offered by this job

One-on-one training

Great Place to Work environment

AI tooling collaboration

Job summary

RecruitMyMom is seeking a part-time remote Administrative Coordinator to support front-of-house operations for a corporate healthcare provider. You will handle appointments, diaries, and patient inquiries, while overseeing insurance claims and treatment-plan questions with clinicians as needed.

Working with Irish business hours, you will implement AI-assisted communications and collaborate with software developers to optimise workflows, ensure GDPR-compliant handling of records, and contribute

Qualifications

• Front-of-house patient coordination experience.
• Excellent written and verbal English communication with professional telephone etiquette.
• Daily proficiency with AI tools applied to drafting, summarising, and process improvement.
• Demonstrated working knowledge of MS 365 apps (Outlook, Word, Teams, Excel).
• Ability to progress multiple open queries concurrently and exercise autonomous task resolution.

Responsibilities

• Coordinate patient front-of-house: bookings, diary adjustments, and cancellations to maximise clinic utilisation.
• Issue reminders and perform follow-ups to reduce missed appointments.
• Address non-clinical questions on treatment estimates, payments, and scheduling.
• Handle insurance pre-authorisations and claims with required documentation.
• Manage central service inbox and escalate issues to operations leadership.
• Prepare weekly and monthly reports on diary utilisation and attendance figures.
• Leverage AI platforms to draft correspondence, summarise documents, and draft SOPs.
• Maintain GDPR-compliant handling of patient and corporate records.

Skills

English communication

AI drafting tools

Remote collaboration

Diary management

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Microsoft Word

Job description

RecruitMyMom is seeking a part-time remote Administrative Coordinator to support front-of-house operations for a corporate healthcare provider. You will handle appointments, diaries, and patient inquiries, while overseeing insurance claims and treatment-plan questions with clinicians as needed.

Working with Irish business hours, you will implement AI-assisted communications and collaborate with software developers to optimise workflows, ensure GDPR-compliant handling of records, and contribute