Remote Medical Admin Assistant & Patient Coordinator

20four7va; United States; Remote; USD 14,000 - 23,000; Part time

Benefits offered by this job

Competitive rates

Weekly payments

Free training

Supportive community

Remote work

Job summary

20four7VA is seeking an offshore independent contractor to deliver remote patient-coordinator and medical administrative support for a dental practice with a focus on Australia and other developed markets.

The role emphasizes handling new-patient enquiries, appointment management in Halaxy, and coordination with caregivers and third parties; strong English, empathy, and professionalism are essential. Contracting hours are 15–20 per week, Mon–Thu.

Qualifications

• Experience in patient-facing healthcare or medical services preferred.
• Medical administration or dental practice experience preferred.
• Appointment and diary management experience required.
• Excellent spoken and written English required.
• Ability to handle confidential health information required.

Responsibilities

• Respond to new-patient enquiries by phone and email using established scripts.
• Manage appointments, confirmations, reminders, cancellations, rescheduling, and the waitlist in Halaxy.
• Communicate professionally with patients, caregivers, consenting parties, support workers, and referring organizations.
• Explain routine practice and appointment information; escalate complex questions as needed.
• Maintain accurate patient and administrative records and ensure timely follow-ups.

Skills

Patient-facing healthcare

Medical administration

Dental experience

Phone-based service

Appointment management

Medical documentation

English proficiency

Confidential health information

Tools

Halaxy

3CX

Email/Calendar platforms

Microsoft Office/Google Workspace

Patient/Practice Management Systems

Job description

20four7VA is seeking an offshore independent contractor to deliver remote patient-coordinator and medical administrative support for a dental practice with a focus on Australia and other developed markets.

The role emphasizes handling new-patient enquiries, appointment management in Halaxy, and coordination with caregivers and third parties; strong English, empathy, and professionalism are essential. Contracting hours are 15–20 per week, Mon–Thu.