Remote Matching Operations Specialist

United States Digital Space LLC; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

United States Digital Space LLC is seeking a detail-oriented Matching Operations Coordinator to facilitate communication between talent and internal teams. This remote role focuses on maintaining clear, timely interactions and managing various administrative tasks to ensure smooth operations and successful project delivery.

The ideal candidate will have 2–3+ years in coordination, excellent written and verbal skills, and a proven ability to manage multiple accounts with high attention to detail.

Qualifications

• Bachelor’s degree required.
• 2–3+ years of experience in coordination, operations support, or customer support roles.
• Excellent written and oral communication and stakeholder management skills.

Responsibilities

• Act as the primary point of contact for communication between talent hired on client engagements and internal stakeholders.
• Independently manage communication through various channels to ensure seamless interactions and information sharing.
• Follow up with talent within assigned accounts to understand project status and share updates with stakeholders.
• Manage and execute tasks and actions for assigned accounts to ensure smooth operations and job performance.
• Maintain proactive communication with the team via Slack or Zoom during working hours.
• Organize and update process guidelines for team reference.
• Assist in onboarding new team members to ensure smooth integration.
• Support completion of ad-hoc strategic projects.

Skills

Communication

Organization

Stakeholder management

Ownership

Google Sheets

Google Docs

Data analysis

Process improvement

Independence

Project coordination

Remote collaboration

Education

Bachelor's degree

Tools

Slack

Zoom

Job description

United States Digital Space LLC is seeking a detail-oriented Matching Operations Coordinator to facilitate communication between talent and internal teams. This remote role focuses on maintaining clear, timely interactions and managing various administrative tasks to ensure smooth operations and successful project delivery.

The ideal candidate will have 2–3+ years in coordination, excellent written and verbal skills, and a proven ability to manage multiple accounts with high attention to detail.