Remote Master Network & Security Engineer (Palo Alto NGFW)

GovCIO; Boston (MA); Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

EAP

Corporate Discounts

Learning & Development platform

Certification Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

The Senior Engineer will serve as escalation point for complex incidents and drive architecture initiatives, standards, and runbooks. Remote work within the United States is supported.

Qualifications

• Master’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related field.
• 10+ years of progressive experience in network engineering, network security, firewall administration, or security infrastructure operations.
• 6+ years hands-on Palo Alto Networks firewall experience in a production enterprise environment.
• Advanced operational experience with Palo Alto Panorama, including multi-device policy management, templates, device groups, upgrades, configuration management, and troubleshooting.
• Strong hands-on experience designing, maintaining, and troubleshooting Palo Alto High Availability environments.
• Extensive experience with Cisco Catalyst and/or Nexus switching technologies.
• Working knowledge of Cortex XSIAM, Strata Logging Service, security-event correlation, alert investigation, XQL Search, and firewall log ingestion.
• Ability to lead technical design discussions, independently manage complex workstreams, and communicate risks and recommendations to technical and nontechnical stakeholders.

Responsibilities

• Lead the design, deployment, administration, and lifecycle management of Palo Alto NGFW environments running PAN-OS.
• Own centralized firewall management through Palo Alto Panorama, including device groups, templates, template stacks, policy inheritance, upgrades, configuration backups, log monitoring, and firewall onboarding.
• Design and govern security policies using zero-trust, least-privilege, application-aware, and risk-based principles.
• Configure and troubleshoot security zones, NAT, virtual routers, static and dynamic routing, IPsec VPN, GlobalProtect, decryption, URL Filtering, Threat Prevention, WildFire, DNS Security, and App-ID policies.
• Lead enterprise network-segmentation and microsegmentation initiatives using security zones, VLANs, subinterfaces, virtual routers, routing controls, and application-based security policies.
• Develop secure controls for traffic between users, servers, applications, management networks, guest networks, IoT/OT devices, data-center workloads, and cloud resources.
• Architect, configure, test, and troubleshoot Palo Alto High Availability deployments, including Active/Passive and Active/Active designs as required.
• Resolve complex HA failures involving HA1 control links, HA2 session/state synchronization, HA3 packet forwarding, peer communications, configuration synchronization, monitoring failures, split-brain prevention, and failover recovery.
• Plan and execute HA failover testing, PAN-OS upgrades, disaster-recovery exercises, and maintenance procedures while minimizing service impact.
• Troubleshoot HA infrastructure dependencies, including cables, transceivers, switch ports, port channels, VLANs, routing, MTU, latency, packet loss, and redundant-path failures.
• Lead the configuration, support, and troubleshooting of Cisco Catalyst and Nexus switching environments.
• Design and support VLANs, trunking, STP/RSTP/MST, EtherChannel/port channels, HSRP/VRRP, Layer 2/Layer 3 switching, ACLs, QoS, switch security, routing, and access-control technologies.
• Diagnoses complex connectivity and performance issues through firewall logs, session inspection, packet captures, CLI diagnostics, switch counters, flow data, and network-monitoring platforms.
• Analyze TCP/IP behavior, including handshake failures, SYN/SYN-ACK/ACK flow, retransmissions, resets, timeouts, asymmetric routing, MTU/MSS issues, fragmentation, latency, packet loss, and NAT translation problems.
• Verify packet flow across firewall policy, App-ID, routing, NAT, decryption, threat prevention, VPN, switching, and server/application layers.
• Monitor firewall management-plane and dataplane health, including CPU, memory, session capacity, packet buffers, throughput, logging, and interface performance.
• Integrate Palo Alto NGFWs and Panorama with Strata Logging Service and Cortex XSIAM.
• Ensure reliable firewall log forwarding, cloud logging, log ingestion, data normalization, event availability, retention, and telemetry quality.
• Use Cortex XSIAM and XQL Search to investigate, correlate, and respond to firewall, endpoint, identity, cloud, and third-party security events.
• Partner with SOC teams to tune detections, investigate alerts, develop response procedures, improve visibility, and support incident containment and remediation.
• Lead root-cause analyses for major network or security incidents and deliver corrective and preventive action plans.
• Develop and maintain network diagrams, firewall-policy documentation, HA designs, runbooks, change plans, architecture standards, and operational procedures.
• Mentor junior engineers and provide technical leadership during projects, production incidents, and security reviews.

Skills

Palo Alto NGFW

PAN-OS

HA Deployment

Cisco Switching

Zero Trust

Threat Prevention

Education

Master's degree in Cybersecurity / IT / CS / Engineering

Related field experience accepted

Tools

Cortex XSIAM

Strata Logging Service

Palo Alto Panorama

Cisco Catalyst/Nexus

Job description

The Senior Engineer will serve as escalation point for complex incidents and drive architecture initiatives, standards, and runbooks. Remote work within the United States is supported.