Remote Marketing Operations Lead: MarTech & Automation

Lumen; Helena (MT); Remote; USD 106,000 - 141,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is a leader in AI-ready connectivity, offering secure, high-performance networking for enterprises and governments. The Lead Marketing Operations Manager shapes and evolves our MarTech stack, driving scalable campaign execution, data quality, and cross-functional collaboration across Marketing, Sales, Technology, Product, and Analytics.

The role focuses on administering Marketo, managing integrations (Salesforce, Demandbase, ZoomInfo, and more), onboarding new technologies, and delivering

Qualifications

• 5–10 years of experience administering and optimizing Marketo in enterprise environments.
• Experience supporting large-scale marketing automation programs and campaign operations.
• Strong experience with Salesforce integrations and complex marketing technology ecosystems.
• Experience managing integrations across multiple marketing technologies and supporting data-driven marketing operations.
• Experience developing documentation, process maps, operational procedures, and training materials.
• Strong communication skills with the ability to present technical concepts to nontechnical stakeholders.

Responsibilities

• Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution.
• Own the strategy, maintenance, monitoring, and optimization of integrations between Marketo and connected platforms.
• Lead onboarding of new marketing technologies and integrations, including strategy, security reviews, configuration, testing, deployment, documentation, and ongoing support.
• Improve operational efficiency through project management, process optimization, and change management.
• Drive data quality, compliance, segmentation, and customer experience across the ecosystem.
• Perform quality assurance for Marketo campaigns prior to deployment and establish standards for consistency and scalability.

Skills

Marketo admin

Salesforce integration

Marketing automation

Data-driven marketing

Documentation & training

Tools

Marketo

Salesforce

Demandbase

Conversica

Knak

NeverBounce

ZoomInfo

OneTrust

Job description

Lumen is a leader in AI-ready connectivity, offering secure, high-performance networking for enterprises and governments. The Lead Marketing Operations Manager shapes and evolves our MarTech stack, driving scalable campaign execution, data quality, and cross-functional collaboration across Marketing, Sales, Technology, Product, and Analytics.

The role focuses on administering Marketo, managing integrations (Salesforce, Demandbase, ZoomInfo, and more), onboarding new technologies, and delivering