Lead Marketing Operations: MarTech & Automation Expert

Lumen; Denver (CO); Remote; USD 111,000 - 148,000; Full time

Benefits offered by this job

Fully remote

Job summary

Lumen, the trusted network for the AI-powered world, seeks a Lead Marketing Operations Manager to shape its Marketo-driven stack and enable reliable, scalable campaign execution across Salesforce and other platforms. You will collaborate with Marketing, Sales, Technology, Product, Analytics and partners to translate business needs into practical technology solutions.

You will own integrations, drive data quality and compliance, onboard new MarTech, and establish standards for consistency and

Qualifications

• 5–10 years administering Marketo in enterprise environments.
• Experience supporting large-scale marketing automation programs and campaign operations.
• Strong experience with Salesforce integrations and complex marketing technology ecosystems
• Experience managing integrations across multiple marketing technologies and supporting data-driven marketing operations.
• Experience developing documentation, process maps, operational procedures, and training materials.
• Strong communication skills with the ability to present technical concepts to nontechnical stakeholders.

Responsibilities

• Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution.
• Own the strategy, maintenance, monitoring, and optimization of integrations between Marketo and connected platforms, including Salesforce, Demandbase, Conversica, Knak, NeverBounce, ZoomInfo, and OneTrust.
• Lead onboarding of new marketing technologies and integrations, including strategy, security reviews, configuration, testing, deployment, documentation, and ongoing support.
• Improve operational efficiency through effective project management, process optimization, and change management.
• Drive improvements in data quality, compliance, segmentation, and customer experience across the marketing technology ecosystem.
• Perform quality assurance for Marketo campaigns prior to deployment and establish standards that strengthen consistency, scalability, and campaign performance.
• Own documentation, process guidance, and operational resources that enable knowledge sharing, consistency, and effective stakeholder communication.
• Partner across Marketing, Sales, Technology, Product, and Analytics to translate evolving business requirements into scalable technology and automation solutions.

Skills

Marketo admin

Salesforce integrations

Marketing operations

Data quality

Project management

Communication skills

Tools

Marketo

Salesforce

Demandbase

Conversica

Knak

NeverBounce

ZoomInfo

OneTrust

Workfront

Job description

Lumen, the trusted network for the AI-powered world, seeks a Lead Marketing Operations Manager to shape its Marketo-driven stack and enable reliable, scalable campaign execution across Salesforce and other platforms. You will collaborate with Marketing, Sales, Technology, Product, Analytics and partners to translate business needs into practical technology solutions.

You will own integrations, drive data quality and compliance, onboard new MarTech, and establish standards for consistency and