Remote Marine Travel Specialist

American Express Global Business Travel; Honolulu (HI); Remote; USD 46,000 - 86,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning & development

Job summary

American Express Global Business Travel is seeking a Specialized Travel Consultant to book travel and accommodations for marine and corporate clients from your home office in the United States. You will collaborate with teammates to provide timely, high-quality travel solutions and service.

The role emphasizes proactive client service, familiarity with fares and ticketing rules, native Amadeus GDS experience, and the ability to communicate clearly across channels.

Qualifications

• Experience in travel management, ideally marine or corporate travel.
• Proven ability to advise clients and tailor solutions.
• Strong communication and customer-service focus.

Responsibilities

• Advise and arrange travel for marine and corporate customers.
• Book domestic and international travel across air, rail, and hotels.
• Utilize Amadeus GDS to issue tickets and manage itineraries.
• Communicate with customers via phone, chat, email, and back-office systems.
• Act as trusted advisor to meet client policies and expand services.
• Collaborate with team to hit client satisfaction and service metrics.

Skills

Client service orientation

Communication skills

Attention to detail

Teamwork

Tools

Amadeus GDS

Job description

American Express Global Business Travel is seeking a Specialized Travel Consultant to book travel and accommodations for marine and corporate clients from your home office in the United States. You will collaborate with teammates to provide timely, high-quality travel solutions and service.

The role emphasizes proactive client service, familiarity with fares and ticketing rules, native Amadeus GDS experience, and the ability to communicate clearly across channels.