Remote Marine Travel Counselor – Elite Corporate Travel

American Express Global Business Travel; Cheyenne (WY); Remote; USD 46,000 - 86,000; Full time

Job summary

American Express Global Business Travel is seeking a Specialized Travel Consultant to book marine and corporate travel from home in the United States. You will advise, arrange, and manage domestic and international itineraries using Amadeus GDS, while delivering proactive service and adhering to travel policy.

The role emphasizes strong communication, attention to detail, and a collaborative, customer-focused approach as part of a 24/7 traveler care operation.

Qualifications

• Previous travel experience, marine travel preferred.
• Proactive client service with travel expertise.
• Native GDS expertise (Amadeus).
• Strong written and spoken communication.
• Attention to detail and integrity.
• Understanding of travel industry and fares/ticketing rules.

Responsibilities

• Advise and arrange travel for marine and corporate customers.
• Book domestic and international travel for air, road, rail, and accommodations.
• Use Amadeus GDS to ticket and manage bookings.
• Communicate with customers via phone, chat, email, and back-office systems.
• Act as trusted advisor, selling additional services while adhering to policy.
• Work individually and in teams to meet goals and metrics.

Skills

Marine travel experience

GDS expertise Amadeus

Customer service

Communication

Attention to detail

Teamwork

Tools

Amadeus GDS

Job description

American Express Global Business Travel is seeking a Specialized Travel Consultant to book marine and corporate travel from home in the United States. You will advise, arrange, and manage domestic and international itineraries using Amadeus GDS, while delivering proactive service and adhering to travel policy.

The role emphasizes strong communication, attention to detail, and a collaborative, customer-focused approach as part of a 24/7 traveler care operation.