Remote Marine Travel Concierge

American Express Global Business Travel; Indianapolis (IN); Remote; USD 46,000 - 86,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning opportunities

Job summary

American Express Global Business Travel is seeking a Specialized Travel Consultant to advise and arrange travel for marine and corporate clients from a home-based setup. You will coordinate domestic and international itineraries across air, rail, and hotels, using Amadeus GDS and multiple communication channels.

You will act as a trusted advisor, offering travel solutions while ensuring policy compliance and a high level of customer satisfaction, with flexibility for shifts and weekend coverage

Qualifications

• Previous travel experience (marine business travel preferred)
• Proactive client service with a focus on quality interactions
• Native Amadeus GDS expertise
• Effective written and verbal communication
• Attention to detail and integrity

Responsibilities

• Advise and arrange travel for marine and corporate customers
• Book domestic and international travel (air, rail, hotel)
• Use Amadeus GDS to book and modify itineraries
• Communicate with customers via phone, chat, and email
• Act as trusted advisor and sell additional services within policy
• Collaborate with team to meet goals and service metrics

Skills

Marine travel experience

Fares & ticketing knowledge

Excellent client service

Strong communication

Problem solving

Tools

Amadeus

Job description

American Express Global Business Travel is seeking a Specialized Travel Consultant to advise and arrange travel for marine and corporate clients from a home-based setup. You will coordinate domestic and international itineraries across air, rail, and hotels, using Amadeus GDS and multiple communication channels.

You will act as a trusted advisor, offering travel solutions while ensuring policy compliance and a high level of customer satisfaction, with flexibility for shifts and weekend coverage