Remote Marine Travel Advisor

American Express Global Business Travel; Montpelier (VT); Remote; USD 46,000 - 86,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Professional development

Inclusion programs

Job summary

American Express Global Business Travel (Amex GBT) is seeking a Specialized Travel Consultant to book travel and accommodations for marine and corporate clients from a home-based setup. You will collaborate with teammates to offer timely, high-quality travel solutions and services, adhering to client travel policies.

You’ll leverage Amadeus GDS, demonstrate strong communication, and provide proactive advisory support to meet client needs while maintaining service standards and performance

Qualifications

• Knowledge of the travel industry and fares/ticketing rules (car, air, hotel).
• Strong client-service mindset with proactive problem solving.
• Clear written and verbal communication with customers.

Responsibilities

• Advise and arrange travel for marine and corporate customers.
• Book domestic and international business travel across air, road, rail, and accommodations.
• Use Amadeus GDS to manage bookings and itineraries.
• Communicate with customers via phone, chat, email, and back-office systems.
• Act as a trusted advisor, offering guidance and additional services per travel policy.
• Collaborate with team to meet customer and account goals.

Skills

Travel industry knowledge

Customer service

Communication skills

Teamwork

Tools

Amadeus

Job description

American Express Global Business Travel (Amex GBT) is seeking a Specialized Travel Consultant to book travel and accommodations for marine and corporate clients from a home-based setup. You will collaborate with teammates to offer timely, high-quality travel solutions and services, adhering to client travel policies.

You’ll leverage Amadeus GDS, demonstrate strong communication, and provide proactive advisory support to meet client needs while maintaining service standards and performance