Remote Manager, Technical Service – Ruminant Health

Novonesis; Arkansas City (KS); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) with up to 9% company ́contribu

Health, Dental, Vision & Life

Job summary

Novonesis is seeking a high-impact Manager of Technical Service to lead the North American Ruminant Technical Service team, delivering expert support across probiotics, enzymes, feed additives, and silage solutions. You will translate science into measurable value for producers, influencers, and internal partners.

The role emphasizes people leadership, customer engagement, and strategy execution to grow business and ensure customer success across dairy, beef, and forage markets.

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to lead through influence in a collaborative, matrixed environment.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Establish clear priorities, objectives, and development plans aligned with business goals.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Skills

Leadership

Strategic thinking

Communication

Stakeholder management

Dairy/beef production knowledge

Team coaching

Industry relationships

Education

PhD, DVM, or equivalent advanced degree

Job description

Novonesis is seeking a high-impact Manager of Technical Service to lead the North American Ruminant Technical Service team, delivering expert support across probiotics, enzymes, feed additives, and silage solutions. You will translate science into measurable value for producers, influencers, and internal partners.

The role emphasizes people leadership, customer engagement, and strategy execution to grow business and ensure customer success across dairy, beef, and forage markets.