Ruminant Technical Service Lead

Novonesis; Santa Fe (NM); On-site; USD 150,000 - 210,000; Full time

Job summary

Novonesis is looking for a Manager of Technical Service, Ruminant Animal Health, to lead the North American team delivering expert technical support across probiotic, enzyme, feed additive, and silage solutions. You will partner with Sales, Marketing, R&D, Regulatory, and Innovation to translate science into measurable producer value.

The role emphasizes leadership, strategic technical direction, and strong customer engagement, with responsibility for trials, field validation, and industry

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or related field.
• Minimum 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to lead through influence in a collaborative, matrixed environment.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Establish clear priorities, objectives, and development plans aligned with business goals.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Skills

Leadership

Communication

Stakeholder mgmt

Strategic thinking

Education

PhD, DVM, or equivalent advanced degree in Animal Science

Job description

Novonesis is looking for a Manager of Technical Service, Ruminant Animal Health, to lead the North American team delivering expert technical support across probiotic, enzyme, feed additive, and silage solutions. You will partner with Sales, Marketing, R&D, Regulatory, and Innovation to translate science into measurable producer value.

The role emphasizes leadership, strategic technical direction, and strong customer engagement, with responsibility for trials, field validation, and industry