Remote Managed Services Consultant – Vault Expert

Veeva Systems, Inc.; San Francisco (CA); Remote; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Flexible PTO

Retirement plan

Charitable giving program

Job summary

Veeva Systems is seeking a Managed Services Consultant for a fully remote, permanent role within our Commercial Services team. You will deliver post-go-live consulting and configuration enhancements for Vault PromoMats and Vault Medical, with travel opportunities occasionally.

The role emphasizes customer value, strong communication, and cross-functional collaboration. The ideal candidate has 3+ years in CM software delivery, client-facing consulting experience, and a Bachelor’s degree or

Qualifications

• 3+ years configuring/supporting/implementing content management software or related services delivery.
• Customer service or consulting experience.
• Ability to understand client requirements and articulate solutions.
• Experience managing client requests and setting expectations.
• Excellent verbal and written communication skills.
• Bachelor’s degree or equivalent relevant experience.

Responsibilities

• Provide post-go-live consulting and administrative support for multiple clients.
• Configuration enhancement for live applications – business process, taxonomy and metadata, new features & functionality, security, notifications, etc.
• Bulk import/export/updates of content and data.
• Recommendations on application features, use, and best practices.
• Maintenance of production and sandbox environments.
• Creation of reports and dashboards.

Skills

Client consulting

Content management

Software configuration

Communication skills

Requirements gathering

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Veeva Vault

OpenText

Documentum/EMC

Liquent

Next Docs

Job description

Veeva Systems is seeking a Managed Services Consultant for a fully remote, permanent role within our Commercial Services team. You will deliver post-go-live consulting and configuration enhancements for Vault PromoMats and Vault Medical, with travel opportunities occasionally.

The role emphasizes customer value, strong communication, and cross-functional collaboration. The ideal candidate has 3+ years in CM software delivery, client-facing consulting experience, and a Bachelor’s degree or