Remote MacOS IT Systems Administrator — 6 Month Contract

Ginas Tech Jobs; Oregon; Hybrid; USD 41,000 - 48,000; Full time

Job summary

Ginas Tech Jobs seeks an IT Systems Administrator & Operations Specialist to independently operate and maintain our internal IT environment for a globally distributed workforce. The role emphasizes practical technical execution over IT strategy.

This remote, contract position runs for 6 months and is open to US residents only. The incumbent will manage Google Workspace, macOS endpoints via Mosyle, and identity/security workflows with a focus on reliability and documentation.

Qualifications

• Approximately 3–7 years of hands-on IT systems administration or IT operations experience, able to work independently as a contractor.
• Strong MacOS troubleshooting and endpoint management experience; practical MDM administration (Mosyle preferred; Jamf or Kandji relevant).
• Demonstrated Google Workspace administration, SaaS management, user provisioning, SSO, MFA, and access control experience.
• Strong Tier II technical troubleshooting, device lifecycle management, ticket prioritization, and clear technical documentation.
• Working knowledge of endpoint security basics, including encryption, patching, configuration compliance, and access review evidence.
• Comfort supporting a distributed, remote-first organization with coordination across People Operations, Security, and Engineering.
• Preferred: Access Owl, basic Bash/PowerShell scripting, Windows administration, security audit support, enterprise IT integration/migration.

Responsibilities

• Administer Google Workspace users, groups, permissions, core productivity tools, and approved SaaS applications.
• Onboarding/offboarding provisioning and deprovisioning; maintain RBAC and access records with People Ops and Security.
• Configure and troubleshoot SSO, MFA, authentication, and identity workflows.
• Maintain system settings, licenses, integrations, and operational documentation; implement approved config changes and tool migrations.
• Administer macOS endpoints via Mosyle MDM and Apple Business Manager, including enrollment, profiles, software deployment, patching, encryption, compliance, and remote wipe.
• Own device lifecycle operations: procurement, setup, shipment, refresh, returns, disposal, and global inventory.
• Provide Tier II support for employees/contractors, resolving device/software/connectivity/authentication issues independently.
• Manage and prioritize support requests, document resolutions, improve repeatable workflows, escalate complex issues when needed.
• Coordinate with InfoSec, Infra Engineering, and Pearson partners to maintain continuity and clear ownership boundaries.
• Support Pearson integration activities such as endpoint tooling changes, identity migrations, and documentation.

Skills

MacOS troubleshooting

MDM administration

Google Workspace

SSO & MFA management

Tier II support

Tools

Mosyle MDM

Apple Business Manager

Jamf

Kandji

PowerShell

Bash

Job description

Ginas Tech Jobs seeks an IT Systems Administrator & Operations Specialist to independently operate and maintain our internal IT environment for a globally distributed workforce. The role emphasizes practical technical execution over IT strategy.

This remote, contract position runs for 6 months and is open to US residents only. The incumbent will manage Google Workspace, macOS endpoints via Mosyle, and identity/security workflows with a focus on reliability and documentation.