Remote: M365 Copilot & Agent Solutions Engineer

SHI; Boston (MA); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Flexible spending

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. You will assess, deploy, secure, govern, and optimize enterprise AI capabilities across Microsoft 365 tools and Copilot ecosystems.

You will configure Copilot and Agent 365, optimize licensing, and deliver practical, cost-aware recommendations for enterprise-scale AI adoption. This remote, full-time role requires deep M365 expertise and strong advisory skills.

Qualifications

• 5+ years hands-on experience administering enterprise Microsoft 365 environments.
• Experience with SharePoint Online, OneDrive, Teams, Exchange Online and Defender.
• Practical experience with Copilot readiness, governance, and cost management.
• Familiarity with Microsoft Entra ID and conditional access.
• Ability to translate findings into actionable recommendations for executives.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture and data readiness.
• Lead Copilot deployments: prerequisite validation, licensing, feature enablement, and rollout support.
• Evaluate and operationalize Microsoft 365 E7, Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Teams, Exchange Online for data exposure risks and permissions.
• Analyze Graph, identity, permissions and information architecture effects on Copilot grounding and security.
• Plan and govern Copilot Credit usage across Copilot Cowork, Work IQ, and Studio governance.
• Develop PowerShell scripts for assessment, administration, automation, and reporting.
• Lead customer discovery sessions, assessments, governance workshops, and findings presentations.

Skills

M365 administration

Copilot readiness

Tenant assessment

PowerShell scripting

Security governance

Cost governance

Microsoft Entra ID

Tools

PowerShell

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. You will assess, deploy, secure, govern, and optimize enterprise AI capabilities across Microsoft 365 tools and Copilot ecosystems.

You will configure Copilot and Agent 365, optimize licensing, and deliver practical, cost-aware recommendations for enterprise-scale AI adoption. This remote, full-time role requires deep M365 expertise and strong advisory skills.