Remote M365 & Collaboration Platform Admin

ICF; Washington; Hybrid; USD 108,000 - 184,000; Full time

Benefits offered by this job

DC Remote Office

Job summary

ICF seeks an M365 / Collaboration Platform Administrator to configure, govern, and maintain the Microsoft 365, Google Workspace, and SaaS productivity environment for a federal technology program. The role reports to the Cloud / Enterprise Architecture Lead and focuses on tenant configuration, data protection, and governance across platforms.

The ideal candidate has deep experience hardening M365 and SaaS environments in federal settings, with expertise in secure configuration at scale, low-code

Qualifications

• Bachelor’s degree or equivalent.
• 5+ years of experience in M365 administration, SaaS platform management, or a related discipline.
• 3+ years configuring and administering Microsoft 365 tenants, including Exchange Online, SharePoint, Teams, and security and compliance settings.
• 2+ years administering Power Platform environments, including environment governance, DLP policies, and ALM pipelines.
• 2+ years supporting federal IT programs in HHS, NIH, FDA, or other health-focused agencies.
• U.S. Citizenship required due to federal contract requirements.
• Ability to obtain and maintain a Public Trust background investigation.
• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US.

Responsibilities

• Configure and manage Microsoft 365 and Google Workspace tenants, including email, collaboration, storage, and meetings, hardened against baselines with DLP rules, retention labels, and external sharing controls.
• Manage SaaS collaboration platforms including OneDrive, SharePoint, Teams, Slack, GitHub, and others, maintaining access controls, data boundaries, approval workflows, and guest access configurations.
• Govern and maintain the Power Platform environment, including Power Apps, Power Automate, and Power BI, setting up environments, security models, and data boundaries so teams can build solutions within defined guardrails.
• Apply data protection and compliance settings across all platforms, including sensitivity labels, DLP rules, conditional access, encryption settings, and device or location restrictions.
• Manage the agency email architecture, including Exchange Online configuration, mail flow policies, transport rules, spam and phishing protections, and safe links and attachments.
• Use PowerShell, Graph API, and scripted automation to build, change, and audit platform configurations consistently and at scale rather than through manual administration.
• Manage licenses and subscriptions across platforms, using reports and automation to reclaim unused licenses, right-size plans, and control app sprawl.
• Perform quarterly reviews of platform configurations against security baselines and compliance requirements, preferably using compliance-as-code approaches.
• Coordinate with identity, device, and cybersecurity teams so that SaaS access policies, device compliance rules, and conditional access work together as part of a consistent Zero Trust model.
• Maintain documentation of platform configurations, reference patterns, and runbooks so others can safely operate and extend the environment.

Skills

M365 administration

SaaS governance

Power Platform

PowerShell

Graph API

Google Workspace

Security compliance

Education

Bachelor’s degree or equivalent

Tools

Exchange Online

SharePoint

Teams

GitHub

Power Apps

Power Automate

Power BI

Job description

ICF seeks an M365 / Collaboration Platform Administrator to configure, govern, and maintain the Microsoft 365, Google Workspace, and SaaS productivity environment for a federal technology program. The role reports to the Cloud / Enterprise Architecture Lead and focuses on tenant configuration, data protection, and governance across platforms.

The ideal candidate has deep experience hardening M365 and SaaS environments in federal settings, with expertise in secure configuration at scale, low-code