Remote Luxury Travel Consultant | Client Experience

manatal-264; Boca Raton (FL); Remote; USD 42,000 - 76,000; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling options

Travel perks and discounts

Professional growth opportunities

Training and development

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey, from initial inquiry to post-trip follow-up. This client-facing role values detail orientation, service-mindedness, and a passion for travel, hospitality, and memorable experiences.

You will respond promptly, coordinate complex itineraries, and ensure a seamless, high-quality experience.

Qualifications

• Excellent verbal and written communication skills.
• Experience in travel, hospitality, or service-based roles preferred.
• Highly organized with strong attention to detail.
• Comfortable learning new booking platforms and systems.
• Capable of handling multiple client requests.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury travel bookings, changes, and special requests.
• Provide destination information and agency policies.
• Confirm itineraries and coordinate booking details.
• Follow up with clients before and after travel for satisfaction.
• Address concerns with empathy and professional solutions.
• Maintain documentation and update booking systems.

Skills

Communication

Customer service

Organization

Tech savvy

Reliability

Travel passion

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey, from initial inquiry to post-trip follow-up. This client-facing role values detail orientation, service-mindedness, and a passion for travel, hospitality, and memorable experiences.

You will respond promptly, coordinate complex itineraries, and ensure a seamless, high-quality experience.