Remote Luxury Travel Concierge

Rudybtravel; North Richland Hills (TX); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

100% remote work

Travel perks & discounts

Professional growth & training

Job summary

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey, from initial booking to post-trip follow-up. In this client-facing role, you will serve as a trusted contact, ensuring a seamless, personalized, high-quality experience.

This remote position suits detail-oriented, service-driven individuals who are passionate about travel and hospitality.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-related fields preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain accurate documentation and update booking systems as required.

Skills

Excellent communication

Customer service experience

Organizational skills

Tech-savvy

Reliable / proactive

Interest in travel

Job description

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey, from initial booking to post-trip follow-up. In this client-facing role, you will serve as a trusted contact, ensuring a seamless, personalized, high-quality experience.

This remote position suits detail-oriented, service-driven individuals who are passionate about travel and hospitality.