Remote Luxury Travel Concierge

Rudybtravel; Inglewood (CA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling options

Access to travel perks and discounts

Supportive team culture

Job summary

A remote travel agency is seeking a Travel Customer Service Representative to assist clients from booking to post-trip. The ideal candidate will have excellent communication skills, customer service experience, and a genuine passion for travel. Responsibilities include responding to inquiries, assisting with bookings, providing accurate information, and maintaining client follow-up. The role offers a fully remote work environment, flexible scheduling, and opportunities for professional growth. Join a supportive team committed to delivering exceptional travel experiences.

Qualifications

• Excellent communication skills are essential for success in this role.
• Prior customer service experience in travel or hospitality is preferred.
• Attention to detail is crucial for booking accuracy.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings.
• Provide accurate travel information and agency policies.
• Confirm itineraries to ensure client satisfaction.
• Follow up with clients before and after travel.
• Address client concerns professionally.
• Maintain documentation in booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

A remote travel agency is seeking a Travel Customer Service Representative to assist clients from booking to post-trip. The ideal candidate will have excellent communication skills, customer service experience, and a genuine passion for travel. Responsibilities include responding to inquiries, assisting with bookings, providing accurate information, and maintaining client follow-up. The role offers a fully remote work environment, flexible scheduling, and opportunities for professional growth. Join a supportive team committed to delivering exceptional travel experiences.