Remote Luxury Personal Shopper & Style Advisor

NET-A-PORTER; Miami (FL); Remote; USD 39,000 - 52,000; Full time

Benefits offered by this job

Performance bonus

401(k)

Staff discount

Medical insurance

Commuter benefit

Job summary

NET-A-PORTER is seeking a talented Personal Shopper to join the Miami/Palm Beach area, delivering personalized fashion experiences to our Elite clients. You will profile customers, provide tailored recommendations, and represent the brand with utmost service standards.

You will stay on top of trends, achieve sales targets, and build lasting client relationships. The role offers a remote working setup with competitive pay ($32.82/hr) plus monthly commissions, plus benefits like 401(k) and staff

Qualifications

• 3–5 years of work experience in luxury fashion.
• Fluent in spoken and written English.
• Excellent communication and organizational skills.

Responsibilities

• Profile customers individually based on their shopping pattern.
• Using these profiles, provide personal recommendations demonstrating detailed product knowledge and an understanding of each client’s style and requirements.
• Represent brand and embody values of NET-A-PORTER.
• Ensure prompt follow up with customers acquired through events and partnerships.
• Achieve yearly targets and KPIs.
• Lead team by example through hitting and exceeding sales targets.
• Be the sales expert within the team.
• Deliver sales target consistently but also deliver other activities around events, 1-2-1 appointments and other client focused areas.
• Offer styling and advice on items.
• Ensure that sales leads are identified and prioritized by analyzing your customer list.
• Increase spend of individuals and develop customer loyalty through by understanding their needs.
• Drive Personal Appointments where possible with clients to develop relationships.
• Have a cultural awareness for clients based across different regions.
• Possess a self-driven awareness of fashion industry and brands/product.
• Feedback any buying patterns to Managers.
• Participate in Client Relations, marketing / partnership events as required.
• Work alongside the wider business to understand key business trends and increase business acumen.

Skills

Sales targets

Client book management

Communication skills

Excel

Outlook

Leadership

Tools

Excel

Outlook

Job description

NET-A-PORTER is seeking a talented Personal Shopper to join the Miami/Palm Beach area, delivering personalized fashion experiences to our Elite clients. You will profile customers, provide tailored recommendations, and represent the brand with utmost service standards.

You will stay on top of trends, achieve sales targets, and build lasting client relationships. The role offers a remote working setup with competitive pay ($32.82/hr) plus monthly commissions, plus benefits like 401(k) and staff