Luxury Personal Shopper — VIP Styling for Elite Clients

YOOX S.p.A.; Miami (FL); Hybrid; USD 62,000 - 73,000; Full time

Benefits offered by this job

Performance bonus

401(k) plan

Staff discounts

Medical/Dental/Vision

Commuter benefit

Flexible spending

Job summary

NET-A-PORTER is seeking a Personal Shopper to join the Miami/Palm Beach team. You will profile clients, provide tailored recommendations, and embody the NET-A-PORTER brand while meeting and exceeding sales targets.

You’ll work closely with events and partnerships, driving client relationships and delivering exceptional service. A luxury fashion background and strong English skills are essential for success.

Qualifications

• 3–5 years of experience in a similar luxury fashion role.
• Fluent in English (spoken and written).
• Strong clienteling and relationship-building skills.
• Tech-savvy with Excel and Outlook experience.

Responsibilities

• Profile customers individually based on shopping patterns and preferences.
• Provide personal recommendations with in-depth product knowledge.
• Represent brand and embody NET-A-PORTER values.
• Follow up with event/partner leads and clients promptly.
• Achieve yearly targets and KPIs; lead by example.
• Deliver sales targets and client-focused activities (events, 1-2-1 sessions).
• Offer styling advice and upsell appropriate items.
• Identify and prioritize sales leads within customer lists.
• Increase spend and loyalty through personalized service.

Skills

Fluent English

Excel

Outlook

Tools

Excel

Outlook

Job description

NET-A-PORTER is seeking a Personal Shopper to join the Miami/Palm Beach team. You will profile clients, provide tailored recommendations, and embody the NET-A-PORTER brand while meeting and exceeding sales targets.

You’ll work closely with events and partnerships, driving client relationships and delivering exceptional service. A luxury fashion background and strong English skills are essential for success.