Remote Loyalty Solutions Architect

Lever, Inc.; Minneapolis (MN); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company-Wide Holidays

Diverse benefits for growth and well‑b

Job summary

Kobie, a leading loyalty solutions partner, is seeking a Solutions Architect to own end-to-end solutioning for client engagements. You will partner with Sales, Product, and Delivery to design, cost-align, and deliver platform solutions that meet business outcomes.

Remote-first role with quarterly travel expectations, requiring strong documentation, stakeholder management, and market insight to shape roadmap decisions and client value.

Qualifications

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment.
• Documents business requirements into BRDs, SCDs, and Epic/Feature briefs to keep solutions traceable.
• Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams.
• Applies Agile/Scrum, waterfall, and iterative delivery methodologies to structure solution plans.
• Builds solution demos, proposals, and pitch materials for RFP/RFI and upsell settings.
• Coordinates dependencies across marketing, data/analytics, and partner integration workstreams.
• Identifies scope drift and delivery risk, translating findings into corrective actions.

Responsibilities

• Owns Discovery to Define the Right Solution: elicits and validates business requirements that align client objectives with platform capabilities.
• Delivers Solution Documentation: creates BRDs, SCDs, and Epic/Feature briefs that keep solutions end-to-end traceable.
• Manages Feasibility and Cost Alignment: scopes standard engagements independently and validates COGS across workstreams.
• Aligns Understanding Across Teams: acts as connective tissue between business, product, and technical teams.
• Serves as Product and Platform SME: represents solution expertise in RFPs, RFIs, and upsell conversations.
• Translates Feedback into Product Direction: channels client and market insight to shape platform roadmap decisions.
• Optimizes Sales Enablement: builds demos, proposals, and pitch materials for technical credibility with clients.
• Owns Solution Acceptance: maintains design integrity from planning through launch and flags risks early.

Skills

Solutions architecture

Business requirements analysis

Technical pre-sales

Agile/Scrum

RFP/RFI responses

Cost alignment / COGS

Cross-functional collaboration

Tools

MarTech platforms

CDP

Personalization tools

Data analytics

Job description

Kobie, a leading loyalty solutions partner, is seeking a Solutions Architect to own end-to-end solutioning for client engagements. You will partner with Sales, Product, and Delivery to design, cost-align, and deliver platform solutions that meet business outcomes.

Remote-first role with quarterly travel expectations, requiring strong documentation, stakeholder management, and market insight to shape roadmap decisions and client value.