Remote Loss Draft Specialist — Insurance Claims

Carrington; Boise (ID); Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Educational reimbursement

Employee discounts

Training programs

Referral bonuses

Charitable foundation

Job summary

Carrington Mortgage Services is seeking a Loss Draft Specialist to work remotely from home. The role involves processing checks, documents, inspections, and reviewing claim packages to determine draw eligibility while ensuring compliance with policies and state/federal laws.

A minimum of two years in insurance or related fields is required, with strong attention to detail and organizational skills. The position supports claims handling processes, fraud detection when needed, and monitoring

Qualifications

• Two or more years’ experience in insurance, banking, finance, mortgage servicing or related experience.
• Strong knowledge of claims handling and claims practices.
• General knowledge of insurance theory and practices, insurance contracts and their application.
• Familiarity with property estimating systems and claims documentation procedures.
• Outstanding attention to detail and organizational skills.
• Ability to understand, remember, and apply oral and/or written instructions or other information.

Responsibilities

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

Skills

Insurance experience

Attention to detail

Communication skills

Organizational skills

Education

High School diploma or equivalent

Tools

Property estimating systems

Job description

Carrington Mortgage Services is seeking a Loss Draft Specialist to work remotely from home. The role involves processing checks, documents, inspections, and reviewing claim packages to determine draw eligibility while ensuring compliance with policies and state/federal laws.

A minimum of two years in insurance or related fields is required, with strong attention to detail and organizational skills. The position supports claims handling processes, fraud detection when needed, and monitoring