Remote Loss Draft Specialist - Claims & Payments Expert

Carrington; Carson City (NV); À distance; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Healthcare plans

401(k) match

Employee discounts

Custom training programs

Referral bonuses

Résumé du poste

Carrington Mortgage Services, part of The Carrington Companies, is seeking a Loss Draft Specialist who can work remotely from home. The role involves processing loss drafts, reviews of inspections, and evaluating claims to determine draw eligibility, while complying with relevant laws and company policies.

The position requires 2+ years in insurance/finance-related fields, strong attention to detail, and excellent organizational skills.

Qualifications

• High School diploma or equivalent work experience.
• Two (2) or more years’ experience in insurance, banking, finance, mortgage servicing or related experience.
• Strong knowledge of claims handling and claims practices.
• General knowledge of insurance theory and practices, insurance contracts and their application.
• Familiarity with property estimating systems and claims documentation procedures.
• Outstanding attention to detail and organizational skills
• Ability to understand, remember, and apply oral and/or written instructions or other information.
• Ability to understand, remember, and communicate routine, factual information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to organize and prioritize own work schedule on short-term basis (longer than one month).
• Ability to make decisions that have moderate impact on the immediate work unit.
• Ability to understand complex problems and to collaborate and explore alternative solutions.
• Ability to complete routine forms, use existing form letters, and/or conduct routine oral communication.
• Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
• Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

Responsabilités

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

Connaissances

Attention to detail

Organizational skills

Adaptability

Communication skills

Ability to follow instructions

Formation

High School diploma

Outils

Property estimating systems

Description du poste

Carrington Mortgage Services, part of The Carrington Companies, is seeking a Loss Draft Specialist who can work remotely from home. The role involves processing loss drafts, reviews of inspections, and evaluating claims to determine draw eligibility, while complying with relevant laws and company policies.

The position requires 2+ years in insurance/finance-related fields, strong attention to detail, and excellent organizational skills.